Unamic/HCN

Business Process Outsourcing (BPO) is the outsourcing of a chain of business processes to a service provider whose core activity is the performance of these processes, and which bears the responsibility for the results and the risks. Outsourcing customer processes is part of this. The key concept here is that the more sub-processes a client outsources to the service provider, the more efficient it can gear these processes to one another.

Unamic/HCN helps companies to effect more profitable transactions by providing services which support the client in effectively and efficiently identifying, recruiting, servicing and retaining its customers.