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| Consumer electronics |
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Several of Unamic/HCN clients are organisations active in the consumer electronics industry. To execute and improve customer contact processes typical of this industry, Unamic/HCN offers a variety of Contact Center services such as customer service, technical help desk, sales and retention.
With customer contact activities in this industry, it is important to create a clear symbiosis between inbound customer contact like customer service and sales efforts such as cross-selling. |