Danny Hooijberg, Head of Customer Care Sanoma Uitgevers

Unamic/HCN:

* Contributes to reducing the total cost of ownership
* Creates a higer ROI from customer contacts
* Is a partner that thinks along
* Shows commitment
* Focusses on its clients

 

Denny Haayen, Contact Center Manager Samsung

Unamic/HCN:

* Is a successful entrant in the Belgian market
* Manages a complex service with high quality  and gets to the desired level in a short term
* Is results oriented

 

Arash Aazami, Manager MKB Energy

Unamic/HCN:

* As a Business Process Outsource Partner
* Integrates front-and back office activities
* Shows ownership
* Proven success and demonstrable results
* Unique collaboration