Unamic/HCN

Unamic/HCN Interim & Training is Unamic/HCN’s very own specialised and independent division, employing its own specialists with expertise in a variety of customer contact disciplines. Interim & Training supports clients in the design, optimisation and/or implementation of customer contact. After all, contact is capital, and Unamic/HCN helps clients derive optimum results and profitability from customer contact.

The Consultants at Unamic/HCN have accumulated their knowledge and work experience within a variety of customer contact organisations and industries such as finance, care, government, energy, home shopping, consumer goods, Internet and telecom. These highly capable individuals perform a variety of operational and staff functions in a professional and results-oriented manner.

They approach their work professionally and pragmatically, and ensure the customer contact is guaranteed within organisations. From the intake stage up to the completion of the project, Interim & Training keeps its finger on the pulse at organisations.

Several examples of roles and positions for which the Unamic/HCN Interim Managers may be deployed include: Project Manager, Floor Manager, Contact Center Manager, but also Supervisor, HR Manager, Quality Manager, Database Marketer or Business Analyst.