The Fabrique ® - Utrecht
On Thursday, October 15, for the second time the Technology For Customer Contact event is takes place in DeFabrique, Utrecht.
The Technology For Customer Contact event gives you insight into how technology can support or improve your customer contact . This can be by applying the latest technology, but also by intelligent use of existing resources within your organization. You will hear other managers about how they have tackled this and what lessons they have learned.
Almost daily there are many new channels . How do you effectively use these?
What new technologies can mean real added value for your customers? Are you curious about how other managers deal with this situation?
The afternoon parallel sessions provide ample opportunity to ask questions.
You can choose any topic you want to sit down and ask your questions. Be inspired by the case studies and learn how you yourself can go to work.
Micha Willemse, director and co-founder of Unamic/HCN will present a keynote at this event.
For more information on www.tfcc.nl
On Thursday, October 15, for the second time the Technology For Customer Contact event is takes place in DeFabrique, Utrecht.
The Technology For Customer Contact event gives you insight into how technology can support or improve your customer contact . This can be by applying the latest technology, but also by intelligent use of existing resources within your organization. You will hear other managers about how they have tackled this and what lessons they have learned.
Almost daily there are many new channels . How do you effectively use these?
What new technologies can mean real added value for your customers? Are you curious about how other managers deal with this situation?
The afternoon parallel sessions provide ample opportunity to ask questions.
You can choose any topic you want to sit down and ask your questions. Be inspired by the case studies and learn how you yourself can go to work.
Micha Willemse, director and co-founder of Unamic/HCN will present a keynote at this event.
For more information on www.tfcc.nl
