Unamic/HCN

2009

2009     Supervisor of the Year 2009: Susan Zaagstra, Esra Esin also nominated

2009     Unamic/HCN receives Golden FD Gazelle Award 2009

2009     Unamic/HCN nominated for FD Gazellen Award - 'fast growing companies'

2009     Unamic/HCN nominated for Dutch Sales Management Association Award

2009     Unamic/HCN opens Belgian office in Antwerp

2009     Formation Unamic/HCN BVBA, our Belgian company

2009     Unamic/HCN wins Dutch Outsource Award together with Sanoma Uitgevers

2009     Unamic/HCN Financial Services recertified for ISO:9001-2008

2009     Unamic/HCN nominated for IT Project of the Year 2009

2009     Unamic/HCN nominated NCCA Sales Award 2009 (in top 3 geëindigd)

2009   Unamic/HCN joins VCN

2009   Stijn Lathouwers nominated for Contact Center Manager of the Year 2009

2008

2008   Supervisor of the Year 2008: Anne-Marie Rijsemus, JanVincent Broekhuizen-Zantinge
also nominated

2008   Unamic/HCN nominated for CRM Award (Client Team Structure)

2008  Unamic/HCN receives Gouden FD Gazelle Award 2008

2008   Unamic/HCN founded

2008   HCN Interim & Training becomes independent division

2008   HCN nominated for NCCA Sales Award (Partnership with 'De Telefoongids') and Innovation Award (Offshore)

2007

2007   Unamic opens third site in the Netherlands, in Zwolle

2007   HCN wins NCCA Partnership Award with bol.com

2007   ITO certificate for Brabant Water (project executed by HCN)

2007   HCN employees receive MBO Customer Contact Employee diploma (intermediate
vocational education)

2007   Hans Reuver nominated for Commercial Center Manager of the Year

2007   Unamic employee awarded Supervisor of the Year 2007: Mohlad Hassan

2007   HCN opens Offshore Contact Center in Antalya, Turkey

2007   Unamic chosen Almere (NL) "Business of the Year 2007"

2007   Unamic acquires back-office company Any-G BV

2007   Unamic receives ISO 9001: 2000 certificate

2007   Unamic receives NCCA Starters Award for the office in Paramaribo, Surinam

2006

2006   Unamic receives WGCC Quality Member certification

2006   Van den Ende & Deitmers becomes shareholder in Unamic

2006   HCN wins golden NCCA Award (Municipality of Rotterdam)

2006   Unamic opens second site in the Netherlands, in Amersfoort

2006   Unamic wins bronze NCCA Award

2006   HCN receives ISO certification

2006   First Starter Certificates awarded to Unamic employees

2005

2005   Unamic opens first Dutch offshore contact center in Surinam

2005   HCN and bol.com start co-sourcing construction

2005   HCN opens offshore location in Istanbul

2004

2004   HCN: Bronze NCCA for HCN methods (training and education)

2002

2002   HCN: Silver (National Contact Center Award)

2001

2001   HCN: Bronze (National Contact Center Award)

1997

1997   HCN: Honourable mention for HCN Tilburg (Pieterman & Partners Call Center Trophy)

1997   HCN: Silver for HCN Haarlem (Pieterman & Partners Call Center Trophy)

1996

1996   HCN: Gold for HCN Haarlem (Pieterman & Partners Call Center Trophy)

1995

1995   HCN: Bronze for HCN Tilburg (Pieterman & Partners Call Center Trophy)

1994

1994   HCN: Bronze for HCN Tilburg (Pieterman & Partners Call Center Trophy)