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2010

2010 Unamic/HCN ve Samsung Electronics, 'NCCA Partnership Award 2010 Ödülü’nü aldı.

2010 Unamic/HCN, NCCA Partnership ve NCCA Innovation Ödülü’ne aday olarak gösterildi.

2010 Unamic/HCN, Belçika - Zaventem’de bir çağrı merkezi açtı.

2009

2009 yılı En İyi Supervisorü Ödülü: Susan Zaagstra ve Esra Esin aday olarak gösterildi.

2009 Unamic/HCN 2009 Golden FD Gazelle Award’ı aldı.

2009 Unamic/HCN, FD Gazellen Awards’ta “En hızlı büyüyen şirket” kategorisinde aday olarak gösterildi.

2009 Unamic/HCN, Hollanda Satış Yönetimi Derneği Ödülü’ne aday olarak gösterildi.

2009 Unamic/HCN, Belçika – Antwerp’de şube açtı.

2009 Belçika şirketimiz Unamic/HCN BVBA kuruldu.

2009 Unamic/HCN, Sanoma Uitgevers ile birlikte Hollanda Outsource Ödülü’nü

2009 Unamic/HCN Finansal Hizmetleri, ISO:9001-2008 kalite belgesini aldı.

2009 Unamic/HCN, Yılın IT Projesi için aday gösterildi.

2009 Unamic/HCN, NCCA Sales Award 2009’aaday olarak gösterildi.

2009 Unamic/HCN joins VCN

2009 Stijn Lathouwers nominated for Contact Center Manager of the Year 2009

 

2008

2008 Supervisor of the Year 2008: Anne-Marie Rijsemus, JanVincent Broekhuizen-Zantinge
also nominated

2008 Unamic/HCN nominated for CRM Award (Client Team Structure)

2008 Unamic/HCN receives Gouden FD Gazelle Award 2008

2008 Unamic/HCN founded

2008 HCN Interim & Training becomes independent division

2008 HCN nominated for NCCA Sales Award (Partnership with 'De Telefoongids') and Innovation Award (Offshore)

2007

2007 Unamic opens third site in the Netherlands, in Zwolle

2007 HCN wins NCCA Partnership Award with bol.com

2007 ITO certificate for Brabant Water (project executed by HCN)

2007 HCN employees receive MBO Customer Contact Employee diploma (intermediate
vocational education)

2007 Hans Reuver nominated for Commercial Center Manager of the Year

2007 Unamic employee awarded Supervisor of the Year 2007: Mohlad Hassan

2007 HCN opens Offshore Contact Center in Antalya, Turkey

2007 Unamic chosen Almere (NL) "Business of the Year 2007"

2007 Unamic acquires back-office company Any-G BV

2007 Unamic receives ISO 9001: 2000 certificate

2007 Unamic receives NCCA Starters Award for the office in Paramaribo, Surinam

 

2006

2006 Unamic receives WGCC Quality Member certification

2006 Van den Ende & Deitmers becomes shareholder in Unamic

2006 HCN wins golden NCCA Award (Municipality of Rotterdam)

2006 Unamic opens second site in the Netherlands, in Amersfoort

2006 Unamic wins bronze NCCA Award

2006 HCN receives ISO certification

2006 First Starter Certificates awarded to Unamic employees

 

2005

2005 Unamic opens first Dutch offshore contact center in Surinam

2005 HCN and bol.com start co-sourcing construction

2005 HCN opens offshore location in Istanbul

 

2004

2004 HCN: Bronze NCCA for HCN methods (training and education)

 

2002

2002 HCN: Silver (National Contact Center Award)

 

2001

2001 HCN: Bronze (National Contact Center Award)

1997

1997 HCN: Honourable mention for HCN Tilburg (Pieterman & Partners Call Center Trophy)

1997 HCN: Silver for HCN Haarlem (Pieterman & Partners Call Center Trophy)

 

1996

1996 HCN: Gold for HCN Haarlem (Pieterman & Partners Call Center Trophy)

 

1995

1995 HCN: Bronze for HCN Tilburg (Pieterman & Partners Call Center Trophy)

 

1994

1994 HCN: Bronze for HCN Tilburg (Pieterman & Partners Call Center Trophy)